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    FAQ



    Yes, we ship to the USA, Canada, United Kingdom, Australia and European Union countries.

    We send all parcels by well-known postal services: UPS, FedEx  and others

    Preparation, order confirmation 1-3 days (Order confirmation, customization, quality check, packing)
    We ship to the USA, Canada, United Kingdom, Australia and European Union countries.
    Total delivery time 14 - 18 business days to the destination. 

    Warehouse address

    Lindenstraße 1, 02923 Kodersdorf, Germany

    We accept payment by credit card, Pay Pal and many other banking providers

    All your purchases are legally protected and safe

    If you are not satisfied with your order, you can return it to us within 30 days of receipt. We accept returns of unused products in their original condition. We will either refund your money or exchange the product for another one according to your choice.

    You can contact our customer support via email, which you can find on our website. We are happy to answer any questions you may have.

    Yes, we offer wholesale sales. If you are interested in purchasing our products wholesale, please contact us via email to learn more about the conditions of wholesale sales.

    Yes, we offer the possibility to order products with your own design. Contact us via email to learn more about the conditions of ordering products with your own design.

    The production time of products with your own design depends on the volume of the order and the complexity of the design. We will provide you with an estimated production time during the discussion of the order details.

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